Terms & Conditions

1. Processing Time

Orders are prepared and processed within 2 to 4 business days (excluding weekends and holidays) following payment confirmation.

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2. Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout, based on the destination and selected delivery method.​

• International Shipping:

  • Estimated delivery time: 10 to 20 business days depending on the destination country and postal network.

(Note: Delivery timeframes may occasionally vary due to customs inspections, carrier disruptions, or high-volume postal periods.)

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3. Customs, Duties, and Taxes

Customs fees, tariffs, and import taxes are the sole responsibility of the customer. These charges are determined by local customs authorities and are not included in the item or shipping costs.

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4. Shipment Confirmation & Tracking

A confirmation email containing a tracking number is sent once the order has been dispatched. Please allow up to 72 hours for tracking updates to become active in the carrier system.

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5. Lost or Damaged Shipments

In the event of a lost package or transit damage, inquiries and claims must be directed to help@runarstore.com for prompt investigation and assistance with the carrier.